Delivery Information
Shipping And Handling Shipping charges are based on the weight and destination of the order and are displayed at the checkout stage once a shipping destination is entered.
Free UK postage is currently offered on orders over £40.00 and will be sent using Royal Mail Tracked 24. All orders under £40.00 are charged £3.50 postage for Royal Mail Tracked 48 or £4.45 for Royal Mail Tracked 24.
Overseas orders are shipped using Airmail small packet.
Delivery Schedule: We only sell from stock so orders are dispatched within 24 hours from Monday to Friday. At extremely busy times, i.e. after public holidays we will despatch your order to you within 2 working days after payment has been cleared.
We use Royal Mail Airmail Tracked Small Packet for all our overseas deliveries. The customer is responsible for paying all customs and duty charges.
Returns: All returns must be made within 14 days of receiving your goods. Returns will only be accepted if the yarn or other items are received in their original state and packaging. Please note that due to copyright laws we cannot accept returns of any patterns or pattern books. Please note that we’re unable to process refunds for items returned outside of our policy. If a non-returnable item is sent back to us, the customer will be responsible for covering the postage costs to have the item returned to them.
Please send returns to:
Knit Bliss Yarns
Old Police Station
Lybster
KW3 6BN
Please fill in the form for a Return Merchandise Authorisation number
*Required Field